Terms & Conditions
Welcome to Amutha Surabi. By using our website and purchasing our products, you agree to comply with the following terms and conditions.
Product Information
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All sweets and savories are freshly prepared using traditional methods and premium ingredients.
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As products are handmade, slight variations in size, shape, or taste may occur.
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Each product comes with a specific shelf life; customers are advised to consume within the mentioned period.
Orders & Payments
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Orders once placed cannot be changed or cancelled.
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Full payment must be made at the time of purchase.
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We accept all major digital and online payment methods.
Shipping & Delivery
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Orders will be dispatched at the earliest possible time; delivery timelines may vary depending on location.
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Amutha Surabi is not responsible for courier delays or unforeseen circumstances affecting delivery.
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Accurate shipping details must be provided; we are not liable for undelivered products due to incorrect information.
Returns & Refunds
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Due to the perishable nature of our products, returns are not accepted.
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Refunds or replacements are available only in cases of damaged or incorrect products, reported within 24 hours of delivery with valid proof.
Liability
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Customers are responsible for checking ingredients before purchase. Amutha Surabi is not liable for any allergies or reactions.
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Consumption of products beyond the expiry date is strictly at the customer’s own risk.
Contact Us
For any concerns or assistance, please contact:
📧 amuthasurabhioffice@gmail.com
📞 +91 95140 88843
